ORDERING PROCESS

Step one in ordering garments is to send art, size breakdown and all other specs for us to quote your job. The quote will include a statement of the items you requested to order and will be e-mailed to you via our invoicing software. You will need to check over the accuracy of said invoice and approve to move to step 2, payment.

Once payment has cleared we will provide you with an artwork proof. After the proof approval, we will move to Production.  

Standard turn around time is 5-8 business days from receipt of artwork and payment, not including transit time, if applicable.

All Orders placed after 12 pm EST will start the processing stage the following day. We do offer rush delivery timelines if necessary.   

Order Pick-Up is free, can be arranged and you will be notified when the order is ready to be picked up.


SPOILAGE RATES

We guarantee a 100% correct order within 14 business days of your order or your money back. What this means is that if your order is received on the 8th business day and a garment is reported as incorrect, we will replace it within 6 business days.


ART FILE SPECIFICATIONS

**Print ready artwork is required.**

Preferred File Formats: PDF, Adobe Illustrator or Adobe Photoshop Files should be at 300 DPI minimum and in RGB or grayscale mode. Create art at the size you want to be printed and at these specs for best results.

*Resizing an image to 300 DPI will not create a high-resolution sharp print ready file.*

ART FEES: Art fees start at $25 per hour for art including art that is not print ready.


BUSINESS GROWTH

As a small business, we understand that growing your business can be very tough. Teesnitch is here to help you grow. Our team is here to answer ANY and all questions. Whether your questions are about what to do next, or where to improve, we can help. Although we are not licensed consultants, we do think 2 brains are better than one, and we have brains to lend!